CaterAgent Policies

Privacy Policy

We at CATERAGENT LLC are strongly committed to protecting the privacy of our customers. Our policy is to keep the personal information we receive from our site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.

By accessing or using CATERAGENT LLC web site, you agree to the terms of CATERAGENT LLC Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. CATERAGENT LLC reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.

Terms and Conditions of Use Policies

CATERAGENT LLC and its associates provide their services to you subject to the following conditions. If you visit or book within this website, you accept these conditions. Please read them carefully. ​

Collection, Use, and Protection of Personal Information

CATERAGENT LLC and its associates provide their services to you subject to the following conditions. If you visit or book within this website, you accept these conditions. Please read them carefully. ​

When you place an order, CATERAGENT LLC may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, CATERAGENT LLC may ask that you provide personal information, such as your first and last name, mailing address (including zip code), e-mail address, telephone numbers, and other personal identifying information. When ordering catering on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

 

CATERAGENT LLC collects your information in order to record and support your order and usage of our menus. The information that you provide is also used as part of our effort to keep you informed about new menus and other services of CATERAGENT LLC and its subsidiaries.

 

The personal information that you provide in connection with your order at CATERAGENT LLC is classified as Registration Information. Registration Information is protected. Your Registration Information resides on a secure server that only selected CATERAGENT LLC personnel and contractors have access to via password. CATERAGENT LLC encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to CATERAGENT LLC.

Under NO circumstances will CATERAGENT LLC any of its subsidiaries release your personal information to any third party without order from the court or law enforcement agency.

Cookies

When you visit CATERAGENT LLC you can surf the site anonymously and access information about our products and services without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, registrations, and preferences. It cannot be executed as code or deliver viruses. While CATERAGENT LLC uses cookies to track your visit to our site, our Web servers automatically log this information.

Electronic Communications

When you visit CATERAGENT LLC or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of CATERAGENT LLC or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of CATERAGENT LLC with copyright authorship for this collection by CATERAGENT LLC and protected by international copyright laws.

Trade Marks

CATERAGENT LLC trademarks and trade dress may not be used in connection with any product or service that is not CATERAGENT LLC , in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits CATERAGENT LLC A ll.Other trademarks not owned by CATERAGENT LLC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CATERAGENT LLC or its subsidiaries.

License and Site Access

CATERAGENT LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CATERAGENT LLC This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CATERAGENT LLC may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CATERAGENT LLC and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing CATERAGENT LLC name or trademarks without the express written consent of CATERAGENT LLC. Any unauthorized use terminates the permission or license granted by CATERAGENT LLC You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CATERAGENT LLC so long as the link does not portray CATERAGENT LLC its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CATERAGENT LLC logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

 

Placing orders does not require you to create an online account. We will have online payment policies. CATERAGENT LLC will contract you to provide you with our client agreement for our terms and conditions which will cover all orders placed online. 

Reviews, Comments, Emails, and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.  CATERAGENT LLC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant  CATERAGENT LLC and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant CATERAGENT LLC and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify CATERAGENT LLC its associates for all claims resulting from content you supply.  CATERAGENT LLC he right but not the obligation to monitor and edit or remove any activity or content.  CATERAGENT LLC takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from CATERAGENT LLC are made pursuant to a delivery contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the location.

Product Descriptions

 

CATERAGENT LLC and its associates attempt to be as dilligent as possible. However, CATERAGENT LLC not responsible if a consumer were to become ill from the food that is consumed from our catering services. The restaurant is responsible for making sure that the food CATERAGENT LLC  is serving to the consumer is properly prepared according to the NY Department of Health guidelines. The restaurant will indemnify, defend and hold harmless CaterAgent from and against any claims made by the end user or any other guests who attended any event at which the restaurant’s food was served. The obligations in this paragraph will be valid even if this contract between CATERAGENT LLC and the restaurant should terminate. 


Disclaimer of Warranties and Limitation of Liability

 

This site is provided by CaterAgent LLC an "as is" and "as available" basis.  CaterAgent LLC makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or menus included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, CaterAgent LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.  CaterAgent LLC does not warrant that this site, its servers, or e-mail sent from CaterAgent LLC are free of viruses or other harmful components.  CaterAgent LLC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law

 

By visiting CATERAGENT LLC agree that the laws of the state of New York,NY, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CATERAGENT LLC or its associates.

Disputes

 

Any dispute relating in any way to your visit to CATERAGENT LLC or to catering you purchase through CATERAGENT LLC shall be submitted to confidential arbitration in  New York, USA, except that, to the extent you have in any manner violated or threatened to violate  CATERAGENT LLC intellectual property rights,  CATERAGENT LLC may seek injunction or other appropriate relief in any state or federal court in the state of, New York,USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Cateragent Llc Site Policies, Modification, And Severability

Please review our other policies, such as our payment and privacy policy, posted on this site. These policies also govern your visit to our site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Refund Policy

CATERAGENT LLC wants to be sure you’re as happy with your CATERAGENT LLC as we are. A 30% deposit is required upon signed agreement.The remainder will be charged 24 hours before the catering order is scheduled for. all deposits are non-refundable if the event is cancelled within 14 days of the event date.

Our Delivery Policy

We deliver in the contracted time agreed upon. You will be responsible for paying for your own delivery fee to cover the cost of transportation from the restaurant to the catering site.

Our Payment Policy

Our secure payment with SSL

Using Visa, MasterCard and American Express

Bank of America/First Data

Questions / Contact Us

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: Samantha@cateragent.com